HOW TO RAISE A CREDIT AND RE-INVOICE
STEP 1
Go to invoices & payables > Sales Invoices.
STEP 2
Click on the invoice you would like to reverse and click New Credit Note.
STEP 3
Click on the type of Credit you require.
STEP 4
Enter a date and click the tick.
STEP 5
Type in a reason if necessary and click the tick.
STEP 6
Check the credit note and click the tick.
IF YOU WOULD LIKE TO RE-INVOICE THE ITEMS, FOLLOW THESE STEPS
STEP 7
Go to Jobs & Orders> Sales Orders
STEP 8
Open the Sales order you have credited & click on Invoiced Details on the left hand side.
STEP 8
Click on the credited lines, which show in red and the re-invoice option will be available at the bottom of the window. Once clicked, a new invoice will be created for this Sales Order