Rescheduling Appointments
This function allows allows you to change the date and/or time of a current unactioned schedule entry:
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STEP 1 Under 'CRM,' select 'Telesales.'
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STEP 2 Click 'Telesales Scheduler'.
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STEP 3 Select the customer to reshedule and click the reshedule button. Change the date/time in the reschedule box, then click the checkmark. The appointment is now rescheduled.
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