How to Backup Promoserve (SQL)

You can perform a backup of your SQL system from within Promoserve.

*Please note this must be performed on the server machine and does NOT apply to our cloud based system.

 

  1. On your Server machine, log on to your Promoserve system.

 

  1. Click on File followed by Backup.

 

  1. Please make sure that you are the only user logged in to the system and running this on the server machine.

 

  1. The Promoserve Backup options will appear. You can backup; Bins, Data, Language, Emails, Documents, Templates, Reports and INI’s and Icons. Click on the Settings Icon  to make sure that your ODBC details are located in the correct fields. Also select a destination for the backup to be placed. Once ready to perform the backup, select the save icon.

  1. You will see the prompted window performing the backup.

  1. Your backup dump file can now be found in your destination folder.